TESDA NCR Regional Office (National Capital Region)

TESDA NCR Regional Office

Situated across the Philippines are TESDA’s regional offices, one of which is the TESDA NCR Regional Office. This is located in Taguig City, Metro Manila, with their official Facebook page, “TESDA – National Capital Region.”

TESDA NCR offers scholarships, technical and vocational training, language courses, and other programs to people based in the National Capital Region (hence the acronym, “NCR”). Notably, this region is also known as Metropolitan Manila or simply “Metro Manila.”

TESDA NCR Regional Office
Image Credits: tesda.gov.ph (building), TESDA – National Capital Region FB page (logo)

Cities/Municipality Under TESDA NCR Region

TESDA NCR covers the 16 highly urbanized cities of the National Capital Region: Caloocan, Las Piñas, Makati, Malabon, Mandaluyong, Manila, Marikina, Muntinlupa, Navotas, Parañaque, Pasay, Pasig, Quezon City, San Juan, Taguig, and Valenzuela. It also includes one independent municipality: Pateros.

The TESDA NCR regional office is situated in Taguig City. In addition, the agency operates district offices in Manila, Marikina, Navotas, Quezon City, and also in Taguig.

Programs and Services

Just in other regions across the Philippines, TESDA NCR provides Technical Vocational Education and Training (TVET) programs through four modalities: center-based, enterprise-based, community-based, and school based.

Center Based Programs

Many of TESDA’s TVET programs are carried out in the agencies regional and district/provincial training centers. In the NCR, the agency’s regional and district training centers can be found in:

Regional Training Center

  • Regional Training Center – NCR in Taguig

District Training Centers

  • District Training Center – Pasay/Makati in Taguig;
  • MUNTIPARLASTAPAT District Training and Assessment Center in Taguig;
  • District Training Center – Manila in Paco, Manila;
  • District Training Center – Navotas Training Institute (TNTI) in Navotas;
  • District Training Center – (PAMAMARISAN) Pasig, Mandaluyong, Marikina, San Juan in Marikina; and
  • Quezon City Lingkod Bayan Skils Development Center (QCLBSDC) in Quezon City.

Community Based Programs

For those who usually cannot afford or access formal training programs, TESDA conducts community-based programs that are designed for the poor, marginalized, and vulnerable groups.

Other than providing training, community-based programs involve the creation of enterprises, which will be operated by the trainees themselves. What’s more, these programs also include support from local government units (LGUs), non-government organizations (NGOs), and other stakeholders in the community.

Enterprise Based Programs

Enterprise-based programs are typically held within companies or firms. These include three main types: Dual Training System, Apprenticeship Program, and Learnership Program.

As the term implies, the Dual Training System is carried out in two venues: the school/training center, and the company/firm. This system offers technology-based education and training.

Meanwhile, the Apprenticeship Program is a training and employment program involving an employer and apprentice. Usually, it takes a period of about four to six months.

The Learnership Program, on the other hand, takes around three months of less. This is an on-the-job training (OJT) type of program.

School Based Programs

Aside from training centers, companies/firms, and communities, TESDA’s TVET programs are also available in the agency’s accredited schools. These programs include post-secondary courses that do not exceed three years. Click here for the list of TESDA-accredited schools in Metro Manila.

Language Skills Institutes

In addition to taking up a TVET training program, many TESDA learners enroll in a language course, as well. This applies to those who are applying for jobs in other countries. Language courses are held in TESDA’s Language Skills Institutes (LSIs), which currently offer classes in English, Mandarin, Japanese, Spanish, and Korean.

The LSIs that offer language courses in the NCR are as follows:

  • TESDA LSI – Lingkod Bayan Skills Development Center, Quezon City; and
  • National LSI – TESDA Complex, Taguig City.

Korea-Philippines IT Training Centers

There are currently three Korea-Philippines IT Training Centers (KPITTCs) in the country: one in Guiguinto, Bulacan (Region 3); another in Davao City (Region 11), and one in Quezon City (NCR), particularly at the Polytechnic University in Novaliches. Notably, these centers were established as grant-assisted projects from the Government of the Republic of Korea.

TESDA Women’s Center

Located at the TESDA Complex in Taguig City, the TESDA Women’s Center (TWC) was established through a grant from the Government of Japan. As the name says, this center seeks to empower women by providing them with training, entrepreneurship development, programs, and other initiatives.

TESDA NCR Regional Office
Image Credit: TESDA – National Capital Region / Facebook

List of TESDA Courses in the NCR Region

There’s an extensive list of courses offered by TESDA, including hospitality, programs in agriculture, entrepreneurship, electronics, tourism, construction, food and beverage services, computer technology, language and culture, and many other sectors.

Here’s a list of some of the courses available at TESDA’s training centers, LSIs, and accredited schools in the NCR:

  • Agricultural Crops Production
  • Automotive Servicing NC I
  • Barista NC II
  • Bartending NC II
  • Basic Korean Language and Culture
  • Biomedical Equipment Servicing NC II
  • Bookkeeping NC III
  • Bread and Pastry Production NC II
  • Caregiving NC II
  • Caregiving (Elderly) NC II
  • Carpentry NC II
  • Computer Systems Servicing NC II
  • Construction Painting NC II
  • Construction Site Supervision Level IV
  • Contact Center Services NC II
  • Cookery NC II
  • Domestic Work NC II
  • Dressmaking NC II
  • Driving (Straight Truck/Passenger Bus) NC III
  • Electrical Installation and Maintenance NC II
  • Electronic Products Assembly and Servicing NC II
  • English Language
  • Events Management Services NC III
  • Food and Beverage Services NC II
  • Game Programming NC III
  • Gas Metal and Arc Welding (GMAW) NC II
  • Heavy Equipment Operation (Forklift) NC II
  • Hilot (Wellness Massage) NC II
  • Housekeeping NC II
  • Japanese Language and Culture
  • Masonry NC I
  • Mechatronics Servicing NC II
  • Mechatronics Servicing NC III
  • Motorcycle/Small Engine Servicing NC II
  • Plumbing NC I
  • Plumbing NC II
  • PV Systems Installation NC II
  • RAC Servicing (DomRAC) NC II
  • Security Services NC II
  • Shielded Metal Arc Welding (SMAW) NC II
  • Shielded Metal Arc Welding (SMAW) NC III
  • Ship’s Catering NC III (Ship’s Cooks)
  • Ship’s Catering Services NC I
  • Slaughtering Operations (Swine) NC II
  • Spanish for Different Vocations
  • Technical Drafting NC II
  • Tile Setting NC II
  • Trainers Methodology Level I
  • Trainers Methodology Level II – Develop Training Curriculum
  • Trainers Methodology Level II – Develop Learning Materials
  • Urban Hydroponics Farming Level II
  • Visual Graphic Design NC III
  • 3D Animation NC III

Assessment and Certification

After finishing a TESDA course, learners undergo evaluation done by the agency’s competency assessors. This system of evaluation is known as the Philippine TVET Competency Assessment and Certification System (PTCACS).

Upon passing the evaluation, learners receive a certificate; they also become part of TESDA’s Registry of Certified Workers. This is basically a pool of certified workers who are eligible for work in various jobs, both inside and even outside the country.

How to Apply for Jobs in TESDA NCR Region

If you are interested in applying for a job with TESDA, here’s how you can submit an application online:

  1. Go to the TESDA official website’s Careers page.
  2. Enter your preferred position, item number (if available), and/or office location (e.g. NCR Region) on the search box, then click “search.”
  3. The results of your search will be shown onscreen. Select “details” to know more about a job result that you’re interested in.
  4. The screen will show the job’s item number, position, office location, salary, job description, qualification, and required documents.
  5. Using the link displayed on the page, you can upload the necessary documents.
  6. Wait for a text, call, or email from TESDA regarding further instructions on your job application.

Video: Labor Day Celebration and Mega Job Fair

Last May 1, 2025, the TESDA-Navotas Training Institute (TNTI) participated in the Labor Day Celebration and Mega Job Fair held at the SMX Convention Center in Pasay City. During the event, TNTI conducted live demonstrations of Refrigeration and Airconditioning (HVAC/R) and Hydroponics, two of its flagship programs.

Watch this video to see the highlights of the said event:

Contact Information: TESDA NCR Region

If you have any questions for TESDA NCR and its programs, you can get in touch with their office through these contact details:

Address: TESDA NCR Bldg., Gate 2, TESDA Complex, Taguig, 1630 Metro Manila
Telephone: (02) 8810 2540
Email: ncr.rod@tesda.gov.ph
Website: https://sites.google.com/a/tesda.gov.ph/ncr/home
Facebook: https://www.facebook.com/tesdancr1/

Google Map Location:

District Offices Under TESDA NCR Region

Meanwhile, here are the contact details and location maps of the district offices under TESDA NCR:

TESDA District Office – Caloocan, Malabon, Navotas, Valenzuela (CAMANAVA)

Address: C3 Road, Corner Virgo Drive Brgy. NBBS, Navotas, 1485 Metro Manila
Telephone: (02) 8292 2183
Email: NCR.camanava@tesda.gov.ph

Google Map Location:

TESDA District Office – Pasay, Makati (PAS/MAK)

Address: Gate 2, TESDA Complex, East Service Road, Taguig, 1630 Metro Manila
Telephone: (02) 8810 5814
Email: NCR.pasmak@tesda.gov.ph

Google Map Location:

TESDA District Office – Manila

Address: 2nd Flr. UDM Annex Campus Building, Carlos Palanca St., Santa Cruz, Manila, 1003 Metro Manila
Telephone: (02) 8628 4445
Email: NCR.manila@tesda.gov.ph

Google Map Location:

TESDA District Office – Muntinlupa, Parañaque, Las Piñas, Taguig, Pateros (MUNTIPARLASTAPAT)

Address: TESDA Gate 1, Central Office, Taguig, 1630 Metro Manila
Telephone: (02) 8888 5641
Email: NCR.muntiparlastapat@tesda.gov.ph

Google Map Location:

TESDA District Office – Pasig, Mandaluyong, Marikina, San Juan (PAMAMARISAN)

Address: 2nd floor, National TVET Trainers Academy Building, J. Chanyungco St, Marikina, 1800 Metro Manila
Telephone: (02) 8570 9893
Email: NCR.pamamarisan@tesda.gov.ph

Google Map Location:

TESDA District Office – Quezon City

Address: Quezon City Hall Compound, Circumferential Road, Quezon City, 1101 Metro Manila
Telephone: (02) 8426 7536
Email: NCR.quezoncity@tesda.gov.ph

Google Map Location:

Aside from being the capital region of the Philippines, NCR is the largest metropolitan area in the whole country, and one of the most populated areas in the world! Thanks to TESDA NCR, people living here can easily access TVET programs, equipping them with the skills they need to gain employment or to start their own business.

At the same time, the agency also offers online courses for those who prefer to study from home. Visit this guide to learn how you can enroll in a course in TESDA’s online program.

TESDA Sales / Office Operations NC II Course

TESDA Sales / Office Operations NC II

Sales/Office Operations NC II course by TESDA equips individuals with the skills needed to efficiently manage automated information systems. This includes sourcing and providing destination information and advice, ensuring that users can access and interpret product information accurately.

Also read: TESDA Customer Services NC II Course

Additionally, this qualification focuses on promoting tourism products and services. It prepares individuals to deliver high-quality customer service and support, enhancing the overall experience for both clients and businesses in the tourism industry.

TESDA Sales / Office Operations NC II

Benefits

The Sales / Office Operations NC II Course offers numerous benefits:

  • Mastery of automated information systems.
  • Ability to source and provide accurate destination information and advice.
  • Skills to access and interpret product information.
  • Expertise in promoting tourism products and services.
  • Enhanced career opportunities in sales and office operations.
  • Improved efficiency and productivity in workplace tasks.

Units of Competency

Basic Competencies

  • Participating in Workplace Communication
  • Working in a Team Environment
  • Practicing Career Professionalism
  • Practicing Occupational Health and Safety

Common Competencies

  • Developing and Updating Industry Knowledge
  • Observing Workplace Hygiene Procedures
  • Performing Computer Operations
  • Performing Workplace and Safety Practices
  • Providing Effective Customer Service

Core Competencies

  • Operating an automated information system
  • Sourcing and providing destination information and advice
  • Accessing and interpreting product information
  • Promoting tourism products and services

Sample of Certificate of Completion

tesda-certificate-sample

Training Duration

  • 20 hours – Basic Competencies
  • 28 hours – Common Competencies
  • 24 hours – Core Competencies

Total: 72 hours

Also read: TESDA Front Office Services Courses

Qualifications

Trainees or students wishing to gain entry into this course should possess the following qualifications:

  • Ability to communicate both orally and in writing
  • Competence in performing basic mathematical computations
  • Good moral character
  • Physical and mental fitness

This list excludes specific requirements like educational attainment, work experience, and other criteria needed by the school or training center offering the TVET program.

Requirements

To enroll in this course, you will need the following documents:

  1. PSA Birth Certificate
  2. High School or College Diploma
  3. Certified True Copy of Official Transcript of Records or Form 137
  4. Certificate of Good Moral Character or GMRC
  5. 1 x 1 and/or 2 x 2 pictures

To obtain further details, please reach out to the enrollment site that aligns with your requirements. Kindly note that the criteria may vary.

Trainer Qualifications

  • Must have at least 3-5 years of job/industry experience.
  • Must have attended relevant training and seminars.
  • Must have completed a Training Methodology Course (TM II) or its equivalent.
  • Must be of good moral character.
  • Must be physically and mentally fit.
  • Must hold a Sales/Office Operations NC Level II Certificate.
  • Should have a pleasing personality.

These qualifications are essential for a trainer to effectively teach the TESDA Sales/Office Operations NC II Course. However, there are also other qualities that can greatly contribute to their success as a trainer.

Frequently Asked Questions

1. Is there an age limit for enrolling in the Sales/Office Operations NC II Course?

A: As long as you are in legal working age and physically fit to perform the tasks required for the course, there is no set age limit.

2. Can I take this course even if I have no prior experience in sales or office operations?

A: Yes, you can still enroll in this course as long as you meet the qualifications listed above.

3. Is this qualification recognized internationally?

A: Yes, TESDA certifications are recognized globally and can open up job opportunities abroad.

4. What are the career opportunities after completing this course?

A: Graduates of this course can work in various positions such as sales agent, office clerk, customer service representative, tourism information officer, among others.

5. Can I take this course online?

A: As of now, TESDA does not offer this course online. However, there are other training centers or schools that may provide online classes for this qualification.

Summary

The Sales/Office Operations NC II Course by TESDA equips individuals with essential skills for sales and office operations. Its comprehensive curriculum, hands-on training, and expert trainers prepare graduates for diverse career opportunities in the tourism industry. Gain expertise in automated information systems, customer service, and product promotion. TESDA certification is globally recognized, opening doors to international job opportunities.

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