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The Hospitality industry is a rapidly growing sector, with more and more people traveling for leisure or business. As such, there is a high demand for skilled professionals in the hospitality field, especially in housekeeping services.

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This is where TESDA Housekeeping Courses come in. These courses are designed to equip individuals with the necessary skills and knowledge to provide top-notch housekeeping services in various establishments within the tourism and hospitality industry.

TESDA offers different levels of Housekeeping courses, namely NC II, NC III, IV and Housekeeping NC II Online Course.

Benefits

Here are some of the benefits that you can gain by taking TESDA Housekeeping courses:

• Essential Skills: TESDA Housekeeping courses equip you with vital skills like cleaning, laundry, inventory management, and customer service, essential for housekeeping roles.
• Boost Employability: A TESDA certification makes you more appealing to employers, with a high demand for skilled housekeeping staff in hospitality and tourism locally and internationally.
• Career Advancement: Completing all TESDA Housekeeping levels opens doors to supervisory or managerial roles, offering better job prospects and higher salaries.
• Flexible Learning: Courses are available both in-class and online, allowing you to balance other commitments while learning at your convenience.
• Global Recognition: TESDA certifications are recognized worldwide, enabling you to work in various countries with your certification.
• Lifelong Learning: TESDA encourages skill development with opportunities for further courses, seminars, and workshops to expand your expertise.

Housekeeping NC II

The Housekeeping NC II course covers the skills needed to prepare guest rooms, clean public areas and equipment, offer housekeeping and valet services, manage intoxicated guests, and handle laundry for linens and guest clothes in various accommodation settings.

Units of Competency

The Units of Competency comprising this Qualification include the following:

BASIC COMPETENCIES

• Lead workplace communication
• Lead small teams
• Apply critical thinking and problem-solving techniques in the workplace
• Work in a diverse environment
• Propose methods of applying learning and innovation in the organization
• Use information systematically
• Evaluate occupational safety and health work practices
• Evaluate environmental work practices
• Facilitate entrepreneurial skills for micro-small-medium enterprises (MSMEs)

COMMON COMPETENCIES

• Receive and resolve customer complaints
• Work cooperatively in a general administration environment
• Maintain quality customer/guest service
• Roster staff
• Control and order stock
• Prepare and deliver training sessions
• Plan, conduct and evaluate staff performance assessment

CORE COMPETENCIES

• Supervise room cleaning and maintenance requirements
• Supervise housekeeping services to guests
• Implement lost and found procedures
• Supervise laundry of linen, uniform, and guest clothes

Career Options

An individual who has earned this qualification is proficient in the following roles:

• Housekeeping Supervisor
• Public Area Supervisor
• Linen/Uniform Supervisor
• Laundry Supervisor
• Floor Supervisor

Training Duration

• 40 Hours (Basic)
• 96 Hours (Common)
• 64 Hours (Core)
• 64 Hours (Supervised Industry Learning – SIL)

Total: 264 Hours

Qualifications

Applicants for this training should meet the following requirements:

• Must have completed 10-year basic education or hold an ALS Certificate of Completion equivalent to grade 10
• Can communicate in basic English, both oral and written
•  Must be computer literate
• Can perform basic math computations
• Must have Housekeeping NC II qualification through training, experience, or certification

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Housekeeping NC III

The Housekeeping NC III course includes the skills needed to provide and oversee housekeeping services in tourism and hospitality businesses.

Units of Competency

The Units of Competency comprising this Qualification include the following:

BASIC COMPETENCIES

• Lead workplace communication
• Lead small teams
• Apply critical thinking and problem-solving techniques in the workplace
• Work in a diverse environment
• Propose methods of applying learning and innovation in the organization
• Use information systematically
• Evaluate occupational safety and health work practices
• Evaluate environmental work practices
• Facilitate entrepreneurial skills for micro-small-medium enterprises (MSMEs)

COMMON COMPETENCIES

• Receive and resolve customer complaints
• Work cooperatively in a general administration environment
• Maintain quality customer/guest service
• Roster staff
• Control and order stock
• Prepare and deliver training sessions
• Plan, conduct, and evaluate staff performance assessment

CORE COMPETENCIES

• Supervise room cleaning and maintenance requirement
• Supervise housekeeping services to guests
• Implement lost and found procedures
• Supervise laundry of linen, uniform and guest clothes

Career Opportunities

An individual who has earned this qualification is proficient in the following roles:

• Housekeeping Supervisor
• Public Area Supervisor
• Linen/Uniform Supervisor
• Laundry Supervisor
• Floor Supervisor

Training Duration

• 40 Hours (Basic)
• 96 Hours (Common)
• 64 Hours (Core)

• 64 Hours – Supervised Industry Learning (SIL)

Total: 264 Hours

Qualifications

Applicants for this training should meet the following requirements:

• Completed 10 years of basic education or hold an Alternative Learning System (ALS) Certificate equivalent to grade 10
• Able to communicate in basic English, both spoken and written
• Computer literate
• Able to perform basic math computations
• Competent in Housekeeping NC II qualification through training, experience, or certification

Housekeeping NC IV

The Housekeeping NC IV course covers the skills needed to lead a team providing housekeeping and laundry services in hotels, inns, restaurants, clubs, canteens, resorts, luxury liners, and more. Key competencies include planning maintenance and repairs, managing guest housekeeping services, handling lost and found items, overseeing linen and uniform inventory, and managing laundry services.

Units of Competency

BASIC COMPETENCIES

• Utilize specialized communication skills
• Develop and lead teams
• Perform higher-order thinking processes and apply techniques in the workplace
• Contribute to the practice of social justice in the workplace
• Manage innovative work instructions
• Manage and evaluate usage of information
• Lead in improvement of Occupational Safety and Health (OSH) programs, policies and procedures
• Lead towards improvement of environmental work programs, policies, and procedures
• Sustain entrepreneurial skills

COMMON COMPETENCIES

• Maintain hospitality industry knowledge
• Perform child protection duties relevant to the tourism industry
• Develop and supervise operational approaches
• Manage quality customer service
• Manage finances within a budget
• Plan and implement a series of training events
• Use the assessment system for training outcomes

CORE COMPETENCIES

• Plan and schedule routine maintenance, repairs of physical assets
• Plan and manage housekeeping services for guests
• Manage lost and found procedures
• Manage inventory, storage, and issuance of linen and uniforms
• Manage Laundry/Valet Service

Career Opportunities

An individual who has earned this qualification is proficient in the following roles:

• Housekeeping Assistant Manager
• Housekeeping Manager
• Head Housekeeper
• Assistant Housekeeper Administrator
• Assistant Executive Housekeeper
• Laundry Manager

Qualifications

Applicants for this training should meet the following requirements:

• Completed Senior High School or have an Alternative Learning System (ALS) Certificate of Completion
• Able to communicate in intermediate English, both spoken and written
• Computer literate
• Capable of performing mathematical calculations
• Competent in housekeeping

Sample of Certificate of Completion

Requirements

Requirements for TESDA courses typically include the following:

• Authenticated copy of the Birth Certificate from NSO
• High school or College Diploma copy
• Certified True Copy of Transcript of Records
• 1×1 Pictures
• Certificates of Good Moral Character

However, it’s important to note that requirements may vary depending on the institution you plan to enroll at. To ensure accuracy and obtain more detailed information, we highly recommend reaching out to the official representatives of the school or training center.

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Summary

The housekeeping courses offered by TESDA provide individuals with the necessary skills and competencies to excel in the field of housekeeping. From basic tasks to more advanced management roles, these qualifications prepare students for various career opportunities in the tourism and hospitality industry. With proper training and certification, graduates can showcase their expertise and stand out in a competitive job market. So if you have a passion for cleanliness, attention to detail, and providing quality service, consider enrolling in these courses.