The Aircraft Cabin Services Level II course by TESDA is a specialized training program designed to prepare individuals for the demanding role of a flight attendant. It equips trainees with the essential knowledge and skills needed to ensure passenger safety, comfort, and satisfaction throughout the flight. The course focuses on core competencies such as safety procedure implementation, in-flight service delivery, and adherence to aviation industry standards. Participants are trained to handle various onboard situations with confidence, professionalism, and efficiency, making them valuable members of any airline cabin crew.
Also read: TESDA Airport Ground Support Equipment (GSE) Operation Level II Course
Beyond technical skills, the program also instills the values of courtesy, adaptability, and cultural sensitivity—qualities vital for working with diverse passengers in a global travel environment. Through a combination of classroom instruction, simulations, and hands-on practice, trainees gain a well-rounded understanding of both safety protocols and exceptional customer service. By completing this qualification, graduates are well-prepared to embark on a career in the aviation industry, meeting the high expectations of airlines and ensuring a safe, enjoyable journey for all passengers.
Course Description
This course trains individuals to become competent flight attendants, focusing on passenger safety, comfort, and exceptional service. It covers safety procedures, in-flight service, and professional conduct, preparing graduates for a successful career in the aviation industry.
Benefits
Here are several benefits of taking the Aircraft Cabin Services Level II course by TESDA:
- Industry-Ready Skills – Gain essential competencies in safety procedures, customer service, and in-flight operations.
- Career Opportunities – Qualify for flight attendant positions with local and international airlines.
- Professional Development – Build confidence, communication skills, and cultural awareness for diverse passenger interactions.
- TESDA Certification – Earn a nationally recognized credential that can enhance employability.
- Safety Expertise – Learn how to respond effectively to emergencies and ensure passenger safety.
- Service Excellence – Master the art of providing high-quality service that meets airline standards.
- Global Mobility – Increase chances of working abroad in the competitive aviation industry.
Units of Competency
Here’s the cleaned-up version with bullet points instead of codes:
BASIC COMPETENCIES
- Participate in workplace communication
- Work in a team environment
- Solve and address general workplace problems
- Develop career and life decisions
- Contribute to workplace innovation
- Present relevant information
- Practice occupational safety and health policies and procedures
- Exercise efficient and effective sustainable practices in the workplace
- Practice entrepreneurial skills in the workplace
COMMON COMPETENCIES
- Develop and update industry knowledge
- Observe workplace hygiene procedures
- Perform computer operations
- Perform workplace and safety practices
- Provide effective customer service
CORE COMPETENCIES
- Perform pre-flight preparations
- Provide in-flight safety and services
- Perform landing procedures
- Perform post-flight procedures
Sample of Certificate of Completion
Job Opportunities
A person with this qualification can work as:
- Flight Attendant
- Cabin Crew Member
- Steward/Stewardess
- Air Host/Hostess
Requirements
To enroll in this course, you will need the following documents:
- PSA Birth Certificate
- High School or College Diploma
- Certified True Copy of Official Transcript of Records or Form 137
- Certificate of Good Moral Character or GMRC
- 1 x 1 and/or 2 x 2 pictures
To obtain further details, please reach out to the enrollment site that aligns with your requirements. Kindly note that the criteria may vary.
Also read: TESDA Aircraft Cleaning and Disinfecting Level II Course
Summary
The Aircraft Cabin Services Level II course by TESDA is a specialized training program that equips individuals with the skills and knowledge needed to work as professional flight attendants. It covers safety procedures, in-flight service, and professional conduct, while also developing communication, cultural sensitivity, and customer service excellence. The program offers industry-recognized certification, opening opportunities for both local and international airline careers. Trainees gain hands-on experience through classroom learning and simulations, mastering competencies from workplace communication to pre-flight, in-flight, and post-flight operations. With clear enrollment requirements, this course prepares graduates to meet the high standards of the aviation industry and ensure passenger safety, comfort, and satisfaction.
