Housekeeping is key to the success of any tourism or hospitality business. A clean and well-maintained place offers a pleasant experience for guests and shows the management’s commitment to quality service.
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TESDA understands the importance of housekeeping in the hospitality industry. They created Housekeeping NC II, a qualification to teach people the skills needed for housekeeping jobs in tourism and hospitality.
What is TESDA Housekeeping NC II?
This includes skills that individuals need to acquire to perform tasks like preparing guest rooms, cleaning public areas and equipment, providing housekeeping services, offering valet services, handling intoxicated guests, and managing laundry for accommodation services.
Benefits
Here are several reasons why taking the Housekeeping NC III qualification with TESDA can be beneficial for your career:
- Enhanced skills and knowledge: Completing the Housekeeping NC III qualification boosts your skills, making you more competitive in the job market.
- Recognized credentials: The nationally recognized TESDA Housekeeping NC III qualification adds value to your resume, giving you an edge in the tourism and hospitality industry.
- Career advancement opportunities: With the Housekeeping NC III qualification, you can advance to supervisory or managerial roles, leading to higher salaries and better benefits.
- Hands-on training: TESDA provides practical training for the Housekeeping NC III qualification, preparing you for real-world housekeeping demands.
- Networking opportunities: TESDA training programs offer networking, helping you connect with industry professionals and expand your professional network.
- Personal growth and development: The Housekeeping NC III qualification enhances personal growth, teaching valuable housekeeping techniques and customer service skills.
Career Options
An individual who has earned this qualification is proficient in the following roles:
- Housekeeping Supervisor
- Public Area Supervisor
- Linen/Uniform Supervisor
- Laundry Supervisor
- Floor Supervisor
Units of Competency
The Units of Competency comprising this Qualification include the following:
BASIC COMPETENCIES
- Lead workplace communication
- Lead small teams
- Apply critical thinking and problem-solving techniques in the workplace
- Work in a diverse environment
- Propose methods of applying learning and innovation in the organization
- Use information systematically
- Evaluate occupational safety and health work practices
- Evaluate environmental work practices
- Facilitate entrepreneurial skills for micro-small-medium enterprises (MSMEs)
COMMON COMPETENCIES
- Receive and resolve customer complaints
- Work cooperatively in a general administration environment
- Maintain quality customer/guest service
- Roster staff
- Control and order stock
- Prepare and deliver training sessions
- Plan, conduct and evaluate staff performance assessment
CORE COMPETENCIES
- Supervise room cleaning and maintenance requirements
- Supervise housekeeping services to guests
- Implement lost and found procedures
- Supervise laundry of linen, uniform, and guest clothes
Sample of Certificate of Completion
Training Duration
- 40 Hours (Basic)
- 96 Hours (Common)
- 64 Hours (Core)
- 64 Hours (Supervised Industry Learning – SIL)
Total: 264 Hours
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Qualifications
Trainees or students entering this training must meet these requirements:
- Must have completed 10-year basic education or hold an ALS Certificate of Completion equivalent to grade 10
- Can communicate in basic English, both oral and written
- Must be computer literate
- Can perform basic math computations
- Must have Housekeeping NC II qualification through training, experience, or certification
Requirements
Requirements for TESDA courses typically include the following:
- Authenticated copy of the Birth Certificate from NSO
- High school or College Diploma copy
- Certified True Copy of Transcript of Records
- 1×1 Pictures
- Certificates of Good Moral Character
However, it’s important to note that requirements may vary depending on the institution you plan to enroll at. To ensure accuracy and obtain more detailed information, we highly recommend reaching out to the official representatives of the school or training center.
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Trainer Qualifications
- Must have at least two (2) years of industry experience as a Housekeeping Supervisor
- Holder of National TVET Trainer Certificate (NTTC) Level I in Housekeeping NC III
Summary
TESDA Housekeeping NC III qualification is a valuable training program for anyone looking to enter the tourism and hospitality industry, enhance their skills, and advance their career. With its comprehensive curriculum, hands-on training, and nationally recognized credentials, this qualification can open doors to various job opportunities in the field of housekeeping.