The demand for warehousing services has increased significantly in recent years due to the rise of e-commerce and globalization. With more companies expanding their operations globally, there is a growing need for efficient storage and distribution of goods. This has led to an increase in job opportunities in the warehousing industry, making it a promising career path for individuals looking to enter the logistics and supply chain field.
Also read: TESDA Front Office Services Courses
Fortunately, TESDA offers various courses in warehousing services to equip individuals with the necessary skills and knowledge for this industry. These courses are designed to provide students with a comprehensive understanding of warehouse operations and management, from basic storage techniques to advanced supervisory skills.
Benefits
Here are some benefits of taking the TESDA Warehousing Services courses:
- Gain knowledge and skills needed for effective warehouse management
- Learn how to properly store goods to ensure their quality and accessibility
- Understand the importance of complying with planning and regulatory requirements
- Develop competencies in maintaining transport and stock records, completing documentation, and participating in inventory counts
- Improve customer service skills
- Gain supervisory skills for overseeing a warehouse team or workgroup
- Enhance understanding of process improvement systems
Warehousing Services NC II
The Warehousing Services NC II course focuses on storing goods before distribution, ensuring accessibility and protection. It emphasizes quality service, meeting customer needs, and optimizing space, equipment, and labor while adhering to regulations.
Units of Competency
This Qualification consists of the following Units of Competency:
BASIC COMPETENCIES
- Participate in workplace communication
- Work in a team environment
- Practice career professionalism
- Practice occupational health and safety procedures
COMMON COMPETENCIES
- Apply knowledge in warehouse operations
- Perform industry calculations in warehousing operations
- Perform workplace security and safety
- Provide effective customer service
- Contribute to quality system
- Follow specifications and manuals of instructions when storing products
- Maintain and use hand tools
- Perform computer operations
CORE COMPETENCIES
- Receive stocks/goods
- Store stocks/goods
- Pick stocks/goods
- Issue/dispatch stocks/goods
- Pack stocks/goods
- Operate and maintain manual material handling equipment
Career Opportunities
A person with this Qualification is competent to be a:
- Warehouse Checker
- Warehouse Picker
- Dispatcher
- Warehouse Packer
- Materials Handler
- Warehouse Person
Training Duration
- Basic: 16 hours
- Common: 98 hours
- Core: 88 hours
Total: 202 hours
Also read: TESDA Process Inspection NC II Course
Qualifications
To enter this course, trainees or students should have the following qualifications:
- Completed 10 years of basic education
- Can perform basic mathematical computations
- Can communicate in English, both orally and in writing
Warehousing Services NC III
The Warehousing Services NC III course covers skills for managing receipt and dispatch documentation, inspecting stored stocks, maintaining records, participating in inventory counts, and ensuring excellent customer service in logistics and transport.
Units of Competency
This Qualification consists of the following Units of Competency:
BASIC COMPETENCIES
- Lead workplace communication
- Lead small teams
- Apply critical thinking and problem-solving techniques in the workplace
- Work in a diverse environment
- Propose methods of applying learning and innovation in the organization
- Use information systematically
- Evaluate occupational safety and health work practices
- Evaluate environmental work practices
- Facilitate entrepreneurial skills for micro-small-medium enterprises (MSMEs)
COMMON COMPETENCIES
- Apply workplace procedures in warehousing operations
- Perform industry calculations in warehousing operations
- Ensure security of stocks and cargo
- Provide efficient customer service
- Contribute to quality systems
- Comply with workplace procedures in handling stocks
- Maintain warehouse records
CORE COMPETENCIES
- Complete receipt/dispatch documentation
- Identify and inspect stored stocks
- Maintain transport/stock records
- Participate in stock inventory count
- Render excellent customer service
Career Opportunities
A person with this Qualification is competent to be:
- Supply Chain Specialist
- Logistics Admin. Officer
- Supply Chain Documentation Officer
- Warehouse Admin. Officer
- Warehouse Receipt Officer
- Warehouse Dispatch Officer
- Warehouse Processing Clerk
- Inventory Specialist
These job titles are used interchangeably in the Transport and Logistics industry. The list might not include all titles, so clustering won’t be applied.
Training Duration
- 40 hours – Basic Competencies
- 82 hours – Common Competencies
- 86 hours – Core Competencies
- 40 hours – SIL
Total: 248 hours
Qualifications
To enter this course, trainees or students should have the following qualifications:
- Have completed 10 years of basic education or hold an ALS Certificate with Grade 10 equivalence
- Possess good communication skills
- Be computer literate
Warehouse Servicing NC IV
The Warehousing Services NC IV course covers skills to supervise a warehouse team, oversee facilities and equipment, manage operations, and implement improvement systems, ensuring customer satisfaction in transport and logistics.
Units of Competency
This Qualification consists of the following Units of Competency:
BASIC COMPETENCIES
- Utilize specialized communication skills
- Develop and lead teams
- Perform higher-order thinking processes and apply techniques in the workplace
- Contribute to the practice of social justice in the workplace
- Manage innovative work instructions
- Manage and evaluate usage of information
- Lead in improvement of Occupational Safety and Health (OSH) programs, policies and procedures
- Lead towards improvement of environment work programs, policies, and procedures
- Sustain entrepreneurial skills
COMMON COMPETENCIES
- Apply workplace procedures in warehousing operations
- Perform industry calculations in warehousing operations
- Ensure security of stocks and cargo
- Provide efficient customer service
- Contribute to quality systems
- Comply with workplace procedures in handling stocks
- Maintain warehouse records
CORE COMPETENCIES
- Supervise a warehouse team or workgroup
- Oversee warehouse facilities and equipment
- Supervise warehouse operations
- Implement process improvement system
Career Opportunities
A person with this Qualification is competent to be:
- Warehouse Supervisor
- Logistics Supervisor
- Distribution Supervisor
- Supply Chain Supervisor
- Materials Supervisor
- Supply Chain Officer
- Materials Management Supervisor
- Inventory Planning and Control Officer
- Supply Chain Team Leader
- Inbound Supervisor
- Transport Supervisor
- Outbound Supervisor
The job titles above are interchangeable in the Logistics and Transport industry. The list may not include all titles, so clustering won’t be applied.
Training Duration
- 47 hours – Basic Competencies
- 82 hours – Common Competencies
- 168 hours – Core Competencies
- 240 hours – SIL
Total: 537 hours
Qualifications
To enter this course, trainees or students should have the following qualifications:
- Completion of ten (10) years of basic education or an Alternative Learning System (ALS) Certificate equivalent to Grade 10
- Good communication skills
- Computer literacy
- Knowledge of Inventory Management/Warehouse Management System
- Experience in supervising people
Sample of Certificate of Completion
Requirements
To enroll in this course, you will need the following documents:
- PSA Birth Certificate
- High School or College Diploma
- Certified True Copy of Official Transcript of Records or Form 137
- Certificate of Good Moral Character or GMRC
- 1 x 1 and/or 2 x 2 pictures
To obtain further details, please reach out to the enrollment site that aligns with your requirements. Kindly note that the criteria may vary.
Summary
The Warehousing Services NC II, III and NC IV courses provide essential skills for managing warehouse operations, ensuring excellent customer service and implementing improvement systems in the transport and logistics industry. These qualifications open up career opportunities such as Warehouse Supervisor, Supply Chain Specialist, Logistics Admin Officer, and more. To enroll in these courses, you will need to meet specific requirements which may vary depending on the enrollment site. For more information, please reach out to the respective institution for further details.
Contact Information
Technical Education and Skills Development Authority (TESDA)
Office Address: BLDG 8, TESDA Gate 2, TESDA Complex, East Service Rd., South Superhighway, Taguig, Metro Manila.
Email Address: contactcenter@tesda.gov.ph
Telephone Number: 8887-7777
SMS Hotline: 0917-479-4370 (text only)
Website: https://www.tesda.gov.ph/
Facebook Page: https://www.facebook.com/TESDAOfficial
