TESDA Travel Services NC II Course

The Travel Services NC II is important for those pursuing a career in the travel industry. Offered by TESDA, this program equips aspiring travel agents with competencies to deliver exceptional services to independent travelers. Completing the course provides a solid foundation in handling inquiries, making travel reservations, and aiding in obtaining travel documents like passports and visas.

Also read: TESDA Health Care Services NC II Course

This certification provides individuals with a competitive edge in the tourism industry and enables them to offer tailored solutions to clients while ensuring that their travels remain hassle-free.

TESDA Travel Services

What is Travel Services NC II?

This course is designed to provide learners with knowledge, practical skills, and the right attitude to handle tasks related to processing requests for independent travelers, making travel reservations, assisting with travel documentation, and issuing travel documents.

An individual who has attained this Qualification possesses the necessary skills and expertise to fulfill the following roles:

  • Counter Staff
  • Reservations Staff
  • Travel Documentation Staff
  • Ticketing Staff
  • Travel Counselor

Benefits of Taking Travel Services NC II

Taking the Travel Services NC II course offers several benefits:

  1. Competitive Edge: This certification provides individuals with a competitive advantage in the tourism industry, enhancing their employability and career prospects.
  2. Comprehensive Skills: Participants gain a thorough understanding of various competencies required in the travel industry, such as responding to inquiries, arranging reservations, and assisting with travel documentation.
  3. Tailored Solutions: With the acquired knowledge, individuals can offer personalized solutions to clients, ensuring hassle-free travel experiences.
  4. Industry Recognition: The Travel Services NC II certification is widely recognized and endorsed by TESDA, further validating the skills and expertise of certified professionals.
  5. Enhanced Customer Service: By completing this course, individuals develop the right attitude and skills to provide exceptional travel services, enhancing customer satisfaction.
  6. Networking Opportunities: Engaging in this program allows participants to connect with industry professionals and expand their professional network.
  7. Industry Updates: The course keeps learners updated with the latest trends, regulations, and practices in the travel industry, ensuring they stay informed and adaptable.

Units of Competency

The Qualification is composed of the following Units of Competency:


  • Participate in workplace communication
  • Work in a team environment
  • Solve/address general workplace problems
  • Develop career and life decisions
  • Contribute to workplace innovation
  • Present relevant information
  • Practice occupational safety and health policies and procedures
  • Exercise efficient and effective sustainable practices in the workplace
  • Practice entrepreneurial skills in the workplace


  • Develop and update industry knowledge
  • Observe workplace hygiene procedures
  • Perform computer operations
  • Perform workplace and safety practices
  • Provide effective customer service


  • Capture, record and respond to travel service requirements and requests
  • Create travel-related reservations and transactions
  • Provide assistance in travel documentation preparation
  • Process the issuance of passage tickets and other travel-related documents

Sample of Certificate of Completion


Training Duration

  • Basic: 37 hours
  • Common: 28 hours
  • Core: 72 hours
  • Supervised Industry Training (SIT): 200 hours

Total: 337 hours

Also read: TESDA Tour Packaging (Fit Ad Hoc Domestic) Services NC II Course


To join this training, trainees or students should have the following qualifications:

  1. Applicants must have successfully completed a 10-year basic education program or possess an Alternative Learning System (ALS) Certificate of Completion equivalent to grade 10.
  2. Proficiency in both written and verbal communication is required.


To enroll in this course, you will need the following documents:

  1. PSA Birth Certificate
  2. High School or College Diploma
  3. Certified True Copy of Official Transcript of Records or Form 137
  4. Certificate of Good Moral Character or GMRC
  5. 1 x 1 and/or 2 x 2 pictures

To obtain further details, please reach out to the enrollment site that aligns with your requirements. Kindly note that the criteria may vary.

Instructor Credentials

The trainer qualifications for this Travel Services NC II require the following:

  • Possesses a National TVET Trainer Certificate (NTTC) Level I in Travel Services NC II
  • Minimum of five (5) years of experience in the travel industry required
  • Holds certification in Global Distribution System (GDS) reservations and ticketing

These requirements ensure that the instructor is qualified to train and assess potential candidates in the Travel Services NC II program.


The Travel Services NC II certification offered by TESDA is a comprehensive program that equips individuals with the necessary skills and knowledge to excel in the travel industry. From handling travel requests and reservations to assisting with travel documentation and issuing travel documents, this certification prepares aspiring travel agents for a successful career. With a competitive edge in the tourism industry, personalized solutions for clients, and enhanced customer service skills, certified professionals can provide hassle-free travel experiences.

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