TESDA offers assessment and certification services to individuals who have completed their technical-vocational courses. These assessments are important as they serve as proof of competency and can increase an individual’s employability.
Also read: List of TESDA-Accredited Housekeeping Training Centers Philippines
One of the most sought-after certifications is the Customer Service qualification. This is for individuals aiming for roles like call center agents, front desk officers, and sales representatives. TESDA has accredited several assessment centers to evaluate skills and knowledge in customer service.
Importance of Customer Service Assessment Centers
Assessment centers play an important role in evaluating the skills and competencies of individuals seeking employment or career advancement opportunities in the customer service field. They provide an objective and standardized way of measuring an individual’s knowledge, skills, and attitudes related to customer service, which are essential for success in any industry.
List of TESDA-Accredited Customer Service Assessment Centers
Here is the List of TESDA-Accredited Customer Service Assessment Centers:
Anao Skills Training and Livelihood Center, Inc.
- Sector: Wholesale and Retail Trading
- Qualification: Customer Services NC II
- Accreditation #: AC-CSR0202312325132
Baguio City School of Arts and Trades
- Sector: Wholesale and Retail Trading
- Qualification: Customer Services NC II
- Accreditation #: AC-CSR0214112224187
Colegio de Ostaci, Inc.
- Sector: Wholesale and Retail Trading
- Qualification: Customer Services NC II
- Accreditation #: AC-CSR0211242325171
CSTC College of Sciences, Technology and Communications, Inc.
- Sector: Wholesale and Retail Trading
- Qualification: Customer Services NC II
- Accreditation #: AC-CSR0204562325147
Data Center College of the Philippines of Bangued, Abra Inc.
- Sector: Wholesale and Retail Trading
- Qualification: Customer Services NC II
- Accreditation #: AC-CSR0214012325106
Overseas Family Circle Princess and Angel Training and Services, Inc.
- Sector: Wholesale and Retail Trading
- Qualification: Customer Services NC II
- Accreditation #: AC-CSR0203142325246
Power Link Center for Advanced Technical Skills Development, Inc.
- Sector: Wholesale and Retail Trading
- Qualification: Customer Services NC II
- Accreditation #: AC-CSR0213062426125
Profes-Skills Institute Training and Assessment Center, Inc.
- Sector: Wholesale and Retail Trading
- Qualification: Customer Services NC II
- Accreditation #: AC-CSR0204562325219
Richwell Colleges, Incorporated
- Sector: Wholesale and Retail Trading
- Qualification: Customer Services NC II
- Accreditation #: AC-CSR0203142426109
SMI Institute Inc. (formerly: Techtrade Training and Assessment Center Inc.)
- Sector: Wholesale and Retail Trading
- Qualification: Customer Services NC II
- Accreditation #: AC-CSR0213112325183
The Asian Academy of Professional Studies (TAAPS), Incorporated
- Sector: Wholesale and Retail Trading
- Qualification: Customer Services NC II
- Accreditation #: AC-CSR0213142325179
Top Link Global College Inc
- Sector: Wholesale and Retail Trading
- Qualification: Customer Services NC II
- Accreditation #: AC-CSR0203492224132
University of San Carlos
- Sector: Wholesale and Retail Trading
- Qualification: Customer Services NC II
- Accreditation #: AC-CSR0207222325293
VMA Global College and Training Centers, Inc.
- Sector: Wholesale and Retail Trading
- Qualification: Customer Services NC II
- Accreditation #: AC-CSR0206452325146
These centers and institutions provide the necessary skills training and education for individuals who are interested in pursuing a career in the wholesale and retail trading sector, specifically in customer services.
Also read: How to Apply for a Scholarship in TESDA
Summary
TESDA-accredited assessment centers evaluate skills for customer service roles, offering standardized assessments to validate knowledge and competencies essential for success. The provided list guides individuals seeking certification. A TESDA Certification boosts employability and career growth in the customer service industry. Obtaining certification through these centers is highly recommended for a competitive advantage.