The Housekeeping NC III is a certification program that equips individuals with the necessary skills and competencies needed to perform housekeeping service operations in the hospitality and tourism industry.
Also read: List of TESDA-Accredited Housekeeping Training Centers Philippines
Administered by the TESDA, this program ensures that individuals are equipped with the necessary knowledge, attitudes, and values to deliver excellent service in a professional and efficient manner. With the rise in tourism and hospitality-related enterprises, the demand for skilled housekeeping personnel has also increased. Completing the Housekeeping NC III program will provide individuals with not only a certification but also a competitive edge in the industry.
What is Housekeeping NC III?
This course is specifically crafted to enrich understanding, proficiency, and mindset in alignment with industry benchmarks. It encompasses the essential skills and knowledge necessary for executing various responsibilities, including supervising room cleaning and maintenance, providing exceptional housekeeping services to guests, managing laundry for guests’ clothing and linens, and implementing effective lost and found procedures.
A person who attains this Qualification possesses the necessary competence to assume the following roles:
- Housekeeping Supervisor
- Public Area Supervisor
- Linen/Uniform Supervisor
- Laundry Supervisor
- Floor Supervisor
Benefits of Taking Housekeeping NC III
Taking the Housekeeping NC III course by TESDA has several benefits:
- Enhanced Knowledge and Skills: The course is designed to enhance the knowledge, skills, and attitudes of a person by industry standards. This includes providing housekeeping services to guests, preparing guest rooms, and supervising maintenance and cleanliness.
- Development of Essential Soft Skills: Alongside technical skills, the course also tackles the necessity of hygiene, proper communication skills, and organization skills.
- Improvement in Mental Well-being: Enrolling in a TESDA online course can help shift your attention to something more positive, thus improving your mental well-being.
- Accredited Education: The Housekeeping NC II and NC III programs are supervised and accredited by TESDA, a government agency that regulates vocational courses.
- Affordable Learning Opportunity: While there have been reports of some training centers charging high training fees, TESDA provides an affordable learning opportunity for aspiring domestic helpers.
- Insurance and Other Benefits: Some courses come with additional benefits like blended learning, accidental insurance, and training.
So, whether you’re looking to improve your skills, explore new interests, or seek an affordable education, the Housekeeping NC III course by TESDA can be a beneficial choice.
What are the Essential Skills that Need to Be Learned?
This Qualification includes a set of Units of Competency, which are as follows:
a. BASIC COMPETENCIES
- Lead workplace communication
- Lead small teams
- Apply critical thinking and problem-solving techniques in the workplace
- Work in a diverse environment
- Propose methods of applying learning and innovation in the organization
- Use information systematically
- Evaluate occupational safety and health work practices
- Evaluate environmental work practices
- Facilitate entrepreneurial skills for micro-small-medium enterprises (MSMEs)
b. COMMON COMPETENCIES
- Receive and resolve customer complaints
- Work cooperatively in a general administration environment
- Maintain quality customer/guest service
- Roster staff
- Control and order stock
- Prepare and deliver training sessions
- Plan, conduct and evaluate staff performance assessment
c. CORE COMPETENCIES
- Supervise room cleaning and maintenance requirement
- Supervise housekeeping services to guests
- Implement lost and found procedures
- Supervise laundry of linen, uniform and guest clothes
Sample of Certificate of Completion
Training Duration
- Basic: 40 hours
- Common: 96 hours
- Core: 60 hours
- Supervised Industry Learning (SIL): 64 hours
Total: 264 hours
Qualifications
To participate in this training program, prospective trainees or students are required to meet the following qualifications:
- Completion of a 10-year basic education or possession of an ALS Certificate of Completion with a grade 10 equivalent
- Proficient in basic oral and written English communication
- Computer literacy is required
- Ability to perform basic mathematical computations
- Competency in Housekeeping NC II qualification obtained through training, experience, or certification
Requirements
To enroll in this course, you will need the following documents:
- PSA Birth Certificate
- High School or College Diploma
- Certified True Copy of Official Transcript of Records or Form 137
- Certificate of Good Moral Character or GMRC
- 1 x 1 and/or 2 x 2 pictures
To obtain further details, please reach out to the enrollment site that aligns with your requirements. Kindly note that the criteria may vary.
Instructor Credentials
The trainer qualifications for this Housekeeping NC III require the following:
- Possesses a National TVET Trainer Certificate (NTTC) Level I in Housekeeping NC III
- Requires a minimum of two (2) years of industry experience as a Housekeeping Supervisor
These requirements ensure that the instructor is fully prepared to teach and guide students through the program, resulting in a successful and fulfilling learning experience.
Summary
The Housekeeping NC III is a certification program offered by TESDA that provides individuals with the necessary skills and competencies for housekeeping service operations in the hospitality and tourism industry. This program ensures that participants are equipped with the knowledge, attitudes, and values required to deliver excellent service professionally and efficiently. Completing the Housekeeping NC III program not only provides a certification but also a competitive advantage in the industry. The course covers various responsibilities such as supervising room cleaning, managing laundry, and implementing lost and found procedures. Overall, this program offers enhanced knowledge and skills, development of essential soft skills, improvement in mental well-being, and an affordable learning opportunity.
Contact Information
Technical Education and Skills Development Authority (TESDA)
Office Address: BLDG 8, TESDA Gate 2, TESDA Complex, East Service Rd., South Superhighway, Taguig, Metro Manila.
Email Address: contactcenter@tesda.gov.ph
Telephone Number: 8887-7777
SMS Hotline: 0917-479-4370 (text only)
Website: https://www.tesda.gov.ph/
Facebook Page: https://www.facebook.com/TESDAOfficial