The Food and Beverage Services NC II is a certification program offered by TESDA that equips individuals with the skills and knowledge needed to provide excellent food and beverage service to customers in different establishments. This course focuses on developing competencies like preparing tables, taking orders, serving food, and maintaining cleanliness in food and beverage service facilities.
Also read: TESDA Customer Services NC II Course
As we all know, the food industry is constantly growing, and with it comes the demand for professional and competent food service personnel. With the Food and Beverage Services NC II certification, graduates have a better chance of securing employment and establishing a career in food and hospitality.
What is Food and Beverage Services NC II?
Food and Beverage Services NC II is a technical-vocational program that trains individuals about the basic skills and knowledge needed to work in food and beverage establishments such as hotels, restaurants, cafés, and bars. It is designed to equip students with the necessary competencies in food preparation, dining etiquette, customer service, menu planning, and bar operations.
An individual who has attained this Qualification is deemed capable of serving as a:
- Waiter
- Food and Beverage Service Attendant
Benefits of Taking Food and Beverage Services NC II
There are several compelling reasons to consider taking the Food and Beverage Services NC II Course by TESDA.
- Enhanced job prospects: Completing this course can significantly enhance your job prospects in the food and beverage sector, opening up a wide range of employment opportunities.
- Practical skills development: The course focuses on hands-on training, allowing you to develop practical skills that are directly applicable in the industry.
- Professional growth: By acquiring the necessary skills and knowledge, you can embark on a promising career path with opportunities for growth and advancement.
- Customer service excellence: You will learn how to deliver exceptional customer service, a crucial aspect of the food and beverage industry.
- Food safety and hygiene: The course emphasizes the importance of food safety and hygiene practices, ensuring that you adhere to the highest standards in the industry.
- Networking opportunities: Through the course, you will have the chance to network with industry professionals, which can lead to valuable connections and potential job opportunities.
- Practical experience: The course often includes practical training in real-world settings, allowing you to gain hands-on experience and apply your skills in a supervised environment.
- Personal fulfillment: Pursuing a career in the food and beverage industry can bring personal fulfillment, especially if you have a passion for culinary arts and hospitality.
What are the Essential Skills that Need to Be Learned?
This Qualification consists of the following Units of Competency:
a. BASIC COMPETENCIES
- Participate in workplace communication
- Work in a team environment
- Practice career professionalism
- Practice occupational health and safety procedures
b. COMMON COMPETENCIES
- Develop and update industry knowledge
- Observe workplace hygiene procedures
- Perform computer operations
- Perform workplace and safety practices
- Provide effective customer service
c. CORE COMPETENCIES
- Prepare the dining room/restaurant area for service
- Welcome guests and take food and beverage orders
- Promote food and beverage products
- Provide food and beverage services to guests
- Provide room service
- Receive and handle guest concerns
Sample of Certificate of Completion
Training Duration
- Basic: 18 hours
- Common: 18 hours
- Core: 320 hours
Total: 356 hours
Also read: TESDA Bread and Pastry Production NC II Course
Qualifications
Prospective trainees or students aspiring to participate in this training program should meet the following qualifications:
- Can communicate in basic English both orally and in writing
- Have completed at least 10 years of basic education
- Can do basic math computations
Requirements
To enroll in this course, you will need the following documents:
- PSA Birth Certificate
- High School or College Diploma
- Certified True Copy of Official Transcript of Records or Form 137
- Certificate of Good Moral Character or GMRC
- 1 x 1 and/or 2 x 2 pictures
To obtain further details, please reach out to the enrollment site that aligns with your requirements. Kindly note that the criteria may vary.
Instructor’s Qualifications
The trainer qualifications for this Food and Beverage Services NC II require the following:
- Requires National TVET Trainers Certificate (NTTC) Level I in Food and Beverage Services NC II
- Minimum 2 years of industry experience required.
- Must have experience in the food and beverage industry.
These requirements ensure the instructor is well-prepared to teach and guide students in all aspects of the Food and Beverage Services NC II program.
Video: Food and Beverage Services NC II Seating Guests
This video shows the proper way of seating a guest in a restaurant setting and other customer service tips that are essential to becoming a professional waiter or waitress.
Summary
The Food and Beverage Services NC II is a certification program offered by TESDA that equips individuals with the skills and knowledge needed to provide excellent food and beverage service. Graduates of this program have better employment opportunities in the growing food industry. The program covers competencies such as table preparation, order taking, food service, and maintaining cleanliness. It is designed for individuals interested in working in hotels, restaurants, cafés, and bars, and includes units on communication, customer service, and industry knowledge. The training duration is 356 hours, and prospective trainees should have basic English communication skills and at least 10 years of basic education.
Contact Information
Technical Education and Skills Development Authority (TESDA)
Office Address: BLDG 8, TESDA Gate 2, TESDA Complex, East Service Rd., South Superhighway, Taguig, Metro Manila.
Email Address: contactcenter@tesda.gov.ph
Telephone Number: 8887-7777
SMS Hotline: 0917-479-4370 (text only)
Website: https://www.tesda.gov.ph/
Facebook Page: https://www.facebook.com/TESDAOfficial